Telstra has today announced that it will offer remedies to around 42,000 customers who were sold some of their Super Fast Speed Boost NBN speed plans and were not delivered on promised speeds of up to 100 MBPS (down) and 40 MBPS (up).
The investigation which was conducted by the ACCC has proven that many of these customers were not only unable to reach these speeds, but also unable to reach speeds of lower NBN plans.
The issue affected a range of customers across a number of different tiered speed plans, including: