Nintendo of America has finally confirmed that there’s an issue with the Nintendo Switch Joy-Cons.
In a statement provided to IGN, Nintendo America said that: “a manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con”. The statement goes on to say that there is not a design issue with the controllers and that it has been rectified for all future manufacturing.
You can read the full statement below:
“There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway. A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con. Moving forward this will not be an issue, as the manufacturing variation has been addressed and corrected at the factory level.
“We have determined a simple fix can be made to any affected Joy-Con to improve connectivity.
“There are other reasons consumers may be experiencing wireless interference. We are asking consumers to contact our customer support team so we can help them determine if a repair is necessary. If it is, consumers can send their controller directly to Nintendo for the adjustment, free of charge, with an anticipated quick return of less than a week. Repair timing may vary by region. For help with any hardware or software questions, please visit http://support.nintendo.com.”
