Yesterday we reported that PlayStation were charging PlayStation Plus subscribers who had previously gotten a subscription at a discounted rate the full difference when upgrading to either the PlayStation Plus Extra or PlayStation Plus Deluxe tiers.
Not only were they getting charged extra, but they were also getting asked to the pay the difference for the entirety of their stacked subscription (anywhere between 1 to 15 years depending on how much has stacked).
PlayStation appears to have reversed the decision to charge discounted PlayStation Plus subscribers more to upgrade to the Extra or Deluxe plans, blaming a technical error. The below message was posted onto their Twitter account earlier today:
Due to a technical error, players in Asia who have previously purchased a PlayStation Plus membership at a discount have been incorrectly charged for their upgrade pricing. This error has been fixed and impacted players will receive a credit. We thank you for your patience.
— Ask PlayStation (@AskPlayStation) May 25, 2022
“Due to a technical error, players in Asia who have previously purchased a PlayStation Plus membership at a discount have been incorrectly charged for their upgrade pricing. This error has been fixed and impacted players will receive a credit. We thank you for your patience.”
This has been backed up by Asian PlayStation users who have confirmed that their upgrade amount has now changed following the fixing of this technical error.
Well I'll be a monkey's uncle. One Thai user (/u/mrculi) is reporting that their Deluxe upgrade is no longer requiring them to compensate Sony for their PS+ discount. First image is from Monday, second is today. pic.twitter.com/8sBObvn3hp
— Is PS5 Out in India? ?? (@PS5India) May 25, 2022
What doesn’t appear to have changed is that PlayStation will require you to pay to upgrade your entire stacked subscription, which probably does make sense. This means that if you have stacked years of PlayStation Plus, you’ll need to pay the difference to upgrade for the entire stacked amount, but it’s still better than having to pay extra if you got it at a discounted rate.
This means that if you’ve got a regular PlayStation Plus subscription and you’re upgrading to Deluxe, you can expect to pay a difference of $75 per 12 months that you have stacked, so you can see how this would ramp up quite quickly.
PlayStation Plus Extra/Deluxe are set to launch on June 22nd in Australia. You can find the full details on pricing HERE.
