The Australian Competition and Consumer Commission has today filed a cross-appeal in relation to two key findings in a Federal Court decision on false or misleading representations made by Valve to Australian consumers on Steam.
In March last year, the Court found that Steam’s refund policy was false and misleading in regards to Australian Consumer policies. The court also found that Valve engaged in conduct and was carrying on business in Australia.
Justice Edelman ruled last year that some statements made by Valve were not misleading, but the ACCC is trying to appeal this decision as they believe that Valve should be found guilty on all counts.
“If a consumer knows their rights and asserts them in making a complaint, the Australian Consumer Law should not allow a business to make misleading claims in the hope of deterring the consumer from claiming a remedy,” ACCC Chairman Rod Sims said.