Some Xbox One users are this morning having an issue getting onto their Xbox One to play games.
Gamers that are having this issue can’t get into their Xbox One at all, but are instead met with an error that states that ‘there was a problem with the update’. This error doesn’t actually relate to the console being updated, which is a little bit confusing.
Xbox Support has provided an update, saying that they’re aware of the issue and that they have the proper teams working on the issue.
We've seen reports that some people are unable to sign in on Xbox One consoles with an error related to an update & we have the proper teams working on this now! Please watch here for more information as we have it available.
— Xbox Support (@XboxSupport) October 14, 2019
Friend of Press Start, Robbie Shenton has provided a look at what the error looks like and has provided a way to get around it (which should work most of the time).
#Xbox not working. Work around @Xbox @XboxSupport pic.twitter.com/1KH8aHB8gR
— Robbie (@RobbieShenton) October 14, 2019
